DFB Sound & Light Limited aim to give our customers a great experience and complete consumer satisfaction. All of the products we sell are QC'ed and are of a high quality but if there happens to be any problems with orders/goods we will resolve them quickly & efficiently. Please contact us directly so we can assist you promptly. Please call our office on 0115 9770391 or email accounts@ukdj.com
We accept all major credit & debit cards; we can also accept cheques from either a business or personal kind but you will have to bear in mind we work on a basis of 10 working days from the cheque arrives to dispatch the goods. We are happy to accept payments via PayPal. If you are an international customer, please be aware that at the point of payment your card issuing bank will convert the amount paid in UK pounds to your currency at the current exchange rate. This may incur a charge.
Please call the office on 0115 9770391 or email accounts@ukdj.com if you wish to discuss payment methods.
VAT is included on all purchases which means that the price you see is what you pay unless delivery charges are involved.
We intend to keep our advertised stock levels accurate but in the event that this does not occur & an order has been placed we will notify the customer as soon as possible to discuss alternative options within a 24/48hr period, excluding weekends and bank holidays.
International buyers - please note you must contact us for an exact quote before bidding. International postage is impossible to estimate for every country. The Amount advertised by eBay’s automatic postage calculator may not be accurate. International buyers must provide a telephone number for the courier.
These terms and conditions do not affect your statutory rights.
